Restaurant pre-shift meetings should transform your team, not just inform them. Most pre-shifts are 86s, specials, reservations, and reminders. Then we wonder why nothing changes on the floor. A great pre-shift reinforces one standard. One behavior. One hospitality lesson your team can use that shift. And every employee needs the message. 4 PM. 5 PM. 6 PM. Because the guest experience shouldn’t depend on what time their server clocked in. Stop dumping information. Start developing better hospita

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