When a fault happens on our electricity network it can cause a power cut, so it’s important that we carry out repairs as quickly and safely as possible. Sometimes we will make a temporary repair to restore power, and we will come back and carry out a permanent repair at a later date. 📆 This work will be planned in advance and we will let you know that we need to turn off your power to complete the work. This is called a planned power cut. 👉⚡ Watch our video to find out more and how you can be

Modern technology means we can put our beautiful landscape first 🌿 By replacing overhead power lines with underground cables we can restore our landscapes whilst maintaining our vital electricity network. Click through and have your say on our future planning: http://ow.ly/5lzv50BMWEr #aonb #nature #landscape #yorkshire #yorkmoores #pennines #nidderdale #emergingthinking Nidderdale AONB North Pennines AONB Partnership Natural England National Trust | Northern Powergrid

Celebrating our Customer Service team 🎉🤗 This week we've been recognising the incredible work our Customer Service department do to support our customers. Our executive team spent yesterday morning in our contact centre, listening in on calls and hearing from the team about the rewards and the challenges they face every day. Today we've been celebrating colleagues who have been nominated by their peers for their hard work and great attitudes showing other team members exactly how to give our c

#Conference | Today Louise Lowes, our Director of Customer Service, was speaking at the Utility Week #CustomerSummit in Birmingham about our work to increase customer engagement in energy efficiency. Louise discussed how we're supporting communities to become more energy resilient and what support we provide to vulnerable customers to help them understand what help and advice is available. Also, how we're supporting customers to a low carbon transition as we move towards #NetZero. Learn more abo