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13:11
YouTube
Front Office Rocks
Receptionist Basics For Every Phone Call
You don’t need a script for your front desk team, you need to slow down and smile. Then say it from the HEART, not from a Script. The phone is the technology that keeps us connected to our current patients, and it’s what allows potential new patients to reach us. That phone is our connection to the outside world. Is there any way you would ...
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