21 Key Customer Service Skills (and How to Develop Them)

The 21 Essential Customer Service Skills for Every Employee

11 Important Customer Service Skills to Be Successful

Remember people’s names once and for all — by using this technique from memory champs

Day 1 of customer appreciation giveaways. 128 names of customers that have purchased something in the past year. There were more names than I remembered, but I searched my messages and invoices until midnight last night and kept finding names and remembering their purchase. I have a few new people with baskets in my orders room that haven't paid yet, so I can't put those names in the draws as I do get abandoned baskets. Good luck everyone! There will be 30 winners this month in the draws alone.

How to Remember Names: Your Quick Start Guide

15 examples of bad customer service and what to do about it

13 Poor Customer Service Examples and How to Fix Them - Fluent Support