Patron Services Representative Primary Responsibilities: • Sell tickets to and assist patrons both in person and on the telephone in an efficient and professional manner, using Tessitura software. • Call opera patrons with timely information, special offers and housekeeping messages. • Be as knowledgeable as possible of all opera events. • Be accountable for accurately entering as much applicable contact information about patrons as possible. • Treat all patrons with utmost courtesy and respect