Sound On. In this video, Michael Desalles, Principal Analyst, Frost & Sullivan, shares why Workforce Management (#WFM) is not just a buzzword, but a strategy that can help create a better #CX. #SMB | Verint
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Introducing the Verint Forecasting Bot and Extended Forecasting Bot. With these bots, you can deliver the most accurate forecasting without requiring your workforce management teams to be #AI experts. Our Verint Specialized AI Bots don’t just support agents and customers, they support all business functions across the organization. Are you ready to drive better outcomes and improve #CX automation? Watch the video to learn more ⬆ | Verint
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