Last quarter, Salesforce revenue and earnings topped expectations. The company's free cash flow was $6.6 billion. These aren't exactly red flag warnings. So what seems to be the problem? There are ...

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Salesforce has been spending to boost its artificial-intelligence, capabilities, but investors still have their doubts. Shares of Salesforce CRM fell for the 11th consecutive day on Tuesday, losing ...

Analysts debate whether the deal, slated to close by early next year, will accelerate the Salesforce product timeline or just confuse it. When Salesforce announced on Monday its plan to buy agentic AI ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

Salesforce (NYSE: CRM), the global leader in CRM, today announced it has signed a definitive agreement to acquire Fin, formerly Intercom, an industry-leading customer agent company. Under the terms of ...

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CVS Health is growing its partnership with Salesforce, leveraging its agentic AI-driven Agentforce Health to boost personalization in its call centers. The companies announced on Thursday morning that ...

Salesforce’s mixed April-quarter results didn’t give investors a definitive answer regarding whether or not the company could buck the software selloff and remain competitive in an AI-first market.

Patients at the University of Chicago Medicine featured in a promotional video seamlessly refill prescriptions, book appointments and even get parking tips with the help of Agentforce, Salesforce Inc.