DEAR ABBY: It seems that everywhere I go, people expect tips. Yesterday, I pulled up to the drive-through at a cookie store, and before I paid or was handed my cookies, the clerk asked, “Would you ...

A heartwarming moment at Disney World has gone viral, showing the power of generosity—and a little bit of disbelief. In a video posted by Tia Bee Stokes, a server at Disney’s Rainforest Cafe ran after ...

DEAR MISS MANNERS: I have been told that one should tip a barber. I also have been told that doing so is not necessary if the barber owns the barbershop. Is this true? GENTLE READER: Depends on whom ...

Tip-Up Town USA, one of the state’s longest-running winter festivals, is taking place again this year around Houghton Lake, Michigan’s largest inland lake. Festivities begin on Thursday, Jan. 22, with ...

If nearly half of your customers were irritated by a business practice, would you treat it as urgent? Customer satisfaction is a key driver of financial performance, yet many companies in service ...

A tip-up, also known as a fish trap, ice trap, or tilt, is a stationary device that suspends line and live bait under the ice. Once a fish takes the bait, the reel spins, and the angler is alerted via ...