In January 1993, a gunman murdered seven people in a fast-food restaurant in Palatine, a suburb of Chicago. In his dual roles as an administrative executive and spokesperson for the police department, ...

Some management concepts have such intuitive appeal that their validity is almost taken for granted. First-mover advantage is one such concept. Although the fate of its most-convinced adherents, the ...

Even if your professor knows who you are, it can never hurt to give a brief introduction. Simply giving your preferred name, year, major, and the course you’re enrolled in can provide a great deal of ...