Cyara, a provider of customer experience (CX) assurance solutions, has added agentic testing and artificial intelligence governance capabilities to validate, monitor, and control AI agents across ...
Alchemer, a provider of customer experience and feedback technology, today introduced AI Auto-Responder within its Reputation Management product to help companies automatically generate and publish ...
With Invoca AI Agents, marketers can engage, qualify, and convert high-intent buyers through AI-powered conversations across every channel.
This new SMS invite capability in SurveyMonkey for Salesforce builds on the existing integration's ability to help teams capture and act on timely feedback. Organizations can now send survey invites ...
Answer engines such as OpenAI’s ChatGPT and Google’s Gemini increasingly create and retain commercial intent, traffic, and some sales. Answer engines make shopping more convenient, especially for ...
Glia, providers of a platform for intelligent banking interactions, has released Glia CoPilot, a self-learning artificial intelligence knowledge tool for surfacing critical information during and ...
Zapier, providers of an anrtificial intelligence orchestration platform, has launched AI Guardrails, a set of builder-added safety checks that run directly inside automated workflows. AI Guardrails ...
My last article examined how constantly changing industry terminology can both boost customer adoption and cause market ...
Research firm MarketsandMarkets valued the current influencer marketing platform market at $1.15 billion and expects it to ...
Splitit Go enables home services, healthcare, automotive, specialty retail, and professional services to offer payment installments during face-to-face sales.
VideoAmp and O-N-X integration brings data-driven ad buying to local broadcast TV across all 210 U.S. markets.
MessageGears, a data activation and engagement platform provider, has launched conversion reporting that ties campaign performance and revenue analytics directly to data warehouse insights.