As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

GREEN BAY, Wis. (WBAY) - A message pops up on your computer: “Your computer has been locked up.” “A scare tactic on this fake pop-up that looks like a virus,” says Nathan Drager, president of Quantum ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

When a problem pops up with your computer and you want to find the tech support number, Google’s a good place to find it, right? Wrong! A growing number of people are being victimized when they call ...

The leader of a tech support fraud scheme was sentenced to seven years in prison after tricking at least 6,500 victims and generating more than $6 million. According to the U.S. Department of Justice, ...

A retired lawyer thought he was calling Microsoft for tech support. But the phone number he found on Google didn’t connect him with Microsoft. Instead, the person who picked up the phone, "Alex," and ...