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In an ideal world, nothing would ever go wrong with your Windows laptop or desktop—but as you know, the sun doesn't always shine, your favorite sports team doesn't always win, and you might ...

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Turn off your system. Remove the power cord and disconnect all the peripherals. Disconnect the charger if it is a laptop. Press and hold the power button for up to 30 seconds. Turn on your system.

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...