The Zendesk ownership saga took several new turns this week, with an external investor, Jana Partners, agitating against the company, a review of its strategic options coming to a close, and the ...

TechRadar Pro was live in Las Vegas for Zendesk's annual convention, where we heared from company execs and global influencers about how AI is set revolutionize customer service and sales. On the ...

Zendesk powers nearly 5 billion resolutions every year for over 100,000 customers around the world, with about 20,000 of its customers (and growing) using its AI services. Zendesk is poised to ...

Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. This article is more than 4 years old. Zendesk shared its Q4 and ...

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The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...

Zendesk Sell offers an intuitive CRM solution ideal for small to medium businesses. Its seamless integration with Zendesk's customer support platform sets it apart, though advanced features are ...

Zendesk pricing plans start at just $19 per user, per month for the Support and Sell platforms, which are aimed at providing sales and customer service functionality functionality. On top of that, ...

Customer support ticketing platform Zendesk disclosed today a security breach dating back to November 2016. In a message posted on its website, the company said that a hacker accessed the personal ...