GRAND RAPIDS, Mich. — It's been a headache for Becca Richards and those who live around her, trying to get their Xfinity Wi-Fi back on for the past six days. It's going to be seven days tomorrow," ...
PHILADELPHIA--(BUSINESS WIRE)--For the second year in a row Comcast’s Xfinity Mobile ranks number one in customer satisfaction among full service wireless providers according to the American Customer ...
In this digital age, companies – and the customers they serve – are increasingly relying on digital tools to communicate and interact. While customers still want the option to have that conversation ...
In April, cable company and internet service provider Comcast announced its new wireless business, Xfinity Mobile, which offers unlimited data plans to Comcast customers that can be as cheap as $45 ...
I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...
ANN ARBOR, Mich.--(BUSINESS WIRE)--The onset of COVID-19 placed high demands on the wireless phone service industry as cell phones and wireless networks became the lifeline for people to stay ...
Internet service providers aren’t exactly the most beloved companies by consumers, and there are numerous reasons why. A now-viral post by TikToker Janice McCoy highlights a series of customer-vs-ISP ...
If you’re a Nextdoor user in Seattle, your new point person for Xfinity customer service is Shelli. Maybe you’ll bump into her at the neighborhood block party, too. Nextdoor, the private social ...
Limited to Comcast's internet-service-only customers, it mimics the company's X1 cable experience but won't have live channels. Joan E. Solsman was CNET's senior media reporter, covering the ...