Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...

Technological advancements have had a profound effect on the way small businesses conduct operations and communicate with employees. One such advancement, email, provides a quick and inexpensive means ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

At this point, you’re ready to swear off email altogether–and the only thing that’s stopping you is knowing that’s totally unrealistic. So, here’s a better use of your time: Review what you wrote and ...

Microsoft’s very own personal assistant Cortana has just debuted on the Windows 11/10 and this surely means a lot to the users. Since a desktop or a laptop is the epicenter of our work, we tend to ...

As artificial intelligence slowly seeps into the political space, one company is harnessing the technology to help write fundraising email copy for campaigns. Writing out campaign fundraising emails ...

When you send a marketing email, it’s a bit different from a regular email. You’re not just sharing information, you’re trying to drive engagement that supports your business in some way. You’re ...

The swift advance of artificial intelligence in politics is already blurring the boundaries between fact and fake. Credit...Bryan Anselm for The New York Times Supported by By Shane Goldmacher The ...