If you need to report a problem — and can reproduce the steps and symptoms — the Problem Steps Recorder tool lets you capture some of the evidence, as screen shots plus, optionally, your annotating ...

If you are a long-time Windows user, you will probably use some of its built-in Microsoft tools to get things done. From system maintenance to productivity to entertainment, Windows has an app for it.

Much of this, however, isn’t obvious, particularly if you don’t know the names for these things, and haven’t taken the time to read any “what’s new” articles, read an introductory book like Windows 7 ...