Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow. As an advisor to Fortune 500 companies, here’s a pattern I’ve observed repeatedly ...

Health systems seeking to jump-start their innovation efforts often look for a “big bang” — an ideation challenge or a hackathon. Such actions can certainly garner attention and energize the workforce ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

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For decades, enterprise IT scaled by launching projects. Today, enterprises are demanding outcomes, not projects. As AI becomes embedded into core operations, the traditional project-based delivery ...