Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Large enterprises often have to make a tough decision: Should they use one consolidated customer relationship management (CRM) tool for the whole company, or should each department have its own ...

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a leading global technology company, today previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM to all teams involved ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...