Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

So, when IT software provider Spiceworks, Inc. recently announced the release of its namesake cloud-based help desk software solution (which is available for free), Freshdesk seemed like the ideal ...

Following the introduction of Spiceworks 7 in September 2013, the company today released version 7.1 of its free IT management application, and announced a series of updates that simplify how the ...

to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department ...

Big IT challenges haunt even the smallest businesses. Spiceworks, a company that provides free network management software and also operates a community hub for technology professionals, helps small ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Spiceworks users are a loyal bunch, judging by their raves about the open-source IT management software. When we asked IT pros to write in and tell Network World about their favorite enterprise IT ...

A dream come true for admins and managers, the new Spiceworks app provides many of the same great network-management tools as the desktop version. And it's free! Rick Broida is the author of numerous ...