But the consequences are real because organizations are already feeling the financial and operational impacts of neglecting ...

As the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human ...

Traditional metrics don't tell us the one thing that determines forward success: how fast the company can translate signals into outcomes.

The go-to-market AI sector has become one of the most crowded verticals in enterprise software. Companies like Gong and Clari now compete alongside dozens of well-funded startups, all pursuing the ...

One of the most important steps before investment is to evaluate the competitive advantage of a company. This indicates those special attributes or strategies that give it an edge over its competitors ...

Palantir CTO says US must harness AI to compete with China, citing factory case where worker productivity improved 50% with ...

In business, much like in investments, you need to know your strengths. Knowing where you have a competitive advantage and understanding the reasons behind it can be a key to your edge. Otherwise, you ...

Small and medium-sized enterprises (SMEs) can compete by being closer to clients, giving extended business hours, enabling ...

Companies promoted their global footprints as insurance against regional disruptions, but recent events have exposed limitations to geography alone. We’re witnessing a realization that manufacturing ...

On a day when health insurers were reeling from the Trump administration proposing minimal increases to Medicare Advantage (MA) rates next year and a tightening of risk adjustment rules, a top CMS ...

Bruce Craul’s “The Hospitality Advantage” shows leaders how intentional, people-centered hospitality creates a powerful ...