Benchmarking is the process of comparing what your company is doing with what the best performing company in your industry is doing. Process benchmarking, one of three types of benchmarking, compares ...

Benchmarking is critically important. The old sayings about “What gets measured gets managed” and “If you cannot measure, you cannot improve” are true. We must measure performance, and we must have ...

Firms are always comparing themselves to their competition, to their industry, even to different parts of their own firm. This process of evaluating yourself versus others is termed Benchmarking. It ...

In the late 1970s, Xerox became the first major U.S. corporation to benchmark. The company analyzed all of its key business functions and then compared the analysis to similar counterparts in other ...

Benchmarking is foundational in healthcare, used to measure performance across patient care, operations, finance, and compliance. Key performance indicators (KPIs) bring structure and clarity to this ...

The app market is robust and growing. The App Store and Google Play currently offer 2.0 and 3.8 million apps respectively, and mobile apps are expected to generate about 189 billion dollars in revenue ...

When ambulatory surgery centers compare their performance to benchmarks at other centers, they are satisfying accreditors and opening the door to their own self-improvement, says Bunny Twiford, RN, ...

Artificial intelligence (AI) is essential to our daily lives. It influences everything from the way we drive and secure our homes to how we manage our money and receive medical care. However, the rush ...

Frederick (Maryland) Memorial Healthcare System lost $1 million in just one month during the fall 2008 — a loss that was unheard of for the system and due largely to a volume drop on the heels of the ...