Many organizations start with grand ambitions to automate their processes and find their reality falls short of their expectations. According to McKinsey, just 55% of large organizations report ...

Tasks can feel demotivating if they aren’t tied to a tangible, meaningful outcome, so set goalposts for what you’re looking to accomplish, in what timeframe and for what reason. Create a ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

Process Cycle Efficiency (PCE) is a simple calculation that will define what percent of your total processing time is consumed by waste. It will also show you where that waste is and how you might try ...

As marketers, we are always looking for ways to measure the effectiveness of our advertising campaigns. Traditionally, we have relied on metrics such as return on ad spend (ROAS) to gauge the success ...