Customers have blamed the Birmingham Water Works board and management for billing issues. But the software used to manage billing may deserve scrutiny in the thousands of bills being overestimated or ...

Black Mountain Software, which sells accounting and billing software to cities, schools and utilities, has won a new investment from Peterson Private Equity. While the investment amount was not ...

ALPHA — Alpha board members on Monday approved the purchase of a water billing computer program from UB Max Pro for $1,035 with an annual fee of $475 for support. Water Superintendent Keith Taflinger ...

LIMERICK, Ireland--(BUSINESS WIRE)--AMCS, the leading global supplier of integrated software and vehicle technology for the environmental, recycling, and resource industries, today announced that it ...

Jeanie Dexter is optimistic that Baker City’s problems with its water billing system are close to being fixed.

When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...

The billing miscalculation arose in 2015 when the city switched to new water billing software. The software had used an incorrect conversion rate for the type of meter used by the County Water ...

American Water Works Co. Inc., the largest regulated water and wastewater utility company in the U.S., has suffered from a cyberattack that has affected its customer portal and billing services. First ...