Former CNET editor Dong Ngo has been involved with technology since 2000, starting with testing gadgets and writing code for CNET Labs' benchmarks. He managed CNET's San Francisco Labs, reviews 3D ...

WD (Western Digital) today unveiled a hard drive that acts as a personal cloud, offering password-protected access to data over the Internet via any mobile or desktop device. The My Cloud drive starts ...

The big picture: Western Digital announced last week that it's dropping support for older versions of My Cloud OS, the software used for managing My Cloud drives. As a result, drive owners still ...

Western Digital is urging customers to update their WD My Cloud devices to the latest available firmware to keep receiving security updates on My Cloud OS firmware reaching the end of support. "On ...

Editor’s Note: Western Digital restored its My Cloud service on April 12. The original story follows. Western Digital has taken its My Cloud consumer cloud and backup service offline as a result of a ...

My apologes for the newbie question, but this thing came with nary an instruction, and while it mostly doesn't need any, this case in particular puzzles me. I connected a USB3.0 portable HDD to the ...