With today’s technology capabilities, consumers want simple, fast, efficient and effective interactions. They tell Google to direct them to their favorite coffee shop; they ask Alexa for the weather ...
OpenAI’s new Advanced Voice Mode (AVM) of its ChatGPT AI assistant rolled out to subscribers on Tuesday, and people are already finding novel ways to use it, even against OpenAI’s wishes. On Thursday, ...
IBM and Oracle both forecast that by 2020, 80% of interaction between businesses and users will be automated. Although that prediction may be a bit too optimistic, Robotic Process Automation (RPA) is ...