Thanks to cheaper Internet phone dialing, Labatt Brewery was able to offer a free long-distance phone service to thousands of residents of Ontario, Canada. There was just one catch: every time any of ...

Pete Hanlon is CTO of Moneypenny. Moneypenny handles outsourced phone calls, live chat and digital comms for thousands of companies globally. I believe it’s time we recognize the little, everyday ...

Internet phone providers have won the first round in a clash with state regulators, providing needed momentum for the upstart industry. In ruling from the bench late Tuesday, Minneapolis federal Judge ...

Motorola said Monday that it is developing cell phones capable of making calls using Wi-Fi networks, a big step for Internet phone forces now eyeing the wireless industry. The world's No. 3 handset ...

Level 3 Communications has expanded its suite of voice over IP offerings with a new toll-free calling service designed to help call center operators, service providers and others reduce their monthly ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

Editorial note: Forbes Advisor Australia may earn revenue from this story in the manner disclosed here. Read our advice disclaimer here. If you need a phone service but don’t want to deal with an ...

Clear Choice Test shows VoIP call quality can improve with SSL VPN links. VoIP is often written off as an application that will not work well over an SSL VPN link. To test that argument, we examined ...

A tiered Internet is nothing new: and here's how VoIP call quality suffers The big telecom and cable behemoths would love to charge high bandwidth services extra for fast service. One variation of ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Whether you’re launching a new business or have become ...

Taiwan’s largest telecommunications company on Thursday blamed VOIP (voice over Internet protocol) for part of a dropoff in long distance revenue last year, a trend companies worldwide face as users ...