Commercial carriers today face numerous challenges, including a global pandemic and the affects it has had on most businesses. Missing calls from clients and prospects shouldn’t be one of them. Many ...

Contractors today face numerous challenges. Missing calls from clients and the public shouldn’t be one of them. Many have switched to VoIP (voice over internet protocol) from traditional landlines in ...

When it comes to choosing a business phone system, you might find yourself stuck on a critical question: Should you stay with traditional phone systems or switch to VoIP (Voice over Internet Protocol) ...

Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational efficiency, ...

Today, many mortgage professionals across the U.S. are switching to Voice over Internet Protocol (VoIP) phone systems from traditional phone landlines to run their offices and businesses more ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. At the Uniformed Services University of the Health Sciences, a U.S ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

The complexity of managing and maintaining voice-over-IP systems is posing more problems than many IT managers initially expected, spurring demand for so-called Day 2 support services, users and ...

VoIP security issues and lack of a business need for unified communications (UC) are slowing the adoption rate of these technologies, especially among small and midsized businesses (SMBs), results ...