Last time, we outlined basic VoIP quality metrics. We think the issue of Internet-based VoIP call quality is becoming increasingly important because of the growing number of Internet-based VoIP users ...

Clear Choice Test shows VoIP call quality can improve with SSL VPN links. VoIP is often written off as an application that will not work well over an SSL VPN link. To test that argument, we examined ...

Voice quality over IP networks is never constantly acceptable. As the network and traffic change, so do the conditions that VoIP calls will encounter on the IP network. There will not only be good and ...

VoIP technology is gaining ground in financial and other service industries as a cost-effective means of provisioning additional, enhanced services unsupported by traditional circuit-switched ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

Verizon Communications Inc.’s Verizon Business division now guarantees the quality of VOIP (voice over Internet Protocol) calls on its global VPN (virtual private network) service. Businesses are ...

In the PSTN, voice is delivered as an analog signal, that is terminated at nearest digital loop carrier (DLC) or central office (CO). The DLC converts the analog into digital for long-distance ...

The results come from Brix Networks' TestYourVoIP.com site, a free VoIP quality-testing portal. Brix claims that nearly one million VoIP phone tests have been conducted at the site since its March, ...

A tiered Internet is nothing new: and here's how VoIP call quality suffers The big telecom and cable behemoths would love to charge high bandwidth services extra for fast service. One variation of ...

Learn two different ways to conduct VoIP quality tests --- one's easy and free, the other requires expertise and a monthly fee. Few issues mess up a call like mic echo — it’s incredibly distracting.

Is VoIP just about voice? The clear consensus of our experts is that the future of VoIP is more about a broad, new landscape that brings messaging, services, and apps to the desktop than simply about ...

Carrier will measure audio clarity of VoIP calls as part of new service-level agreement with customers of its Private IP plan Verizon Communications’ Verizon Business division now guarantees the ...