Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Telkomsel enhances its customer service channel by updating its virtual assistant Veronika, now integrating Microsoft Azure OpenAI Service. The Veronika virtual assistant is developed using a range of ...

AI ensures consistent service delivery, reduces human error, and provides actionable insights for improvement. Organizations that adopt these solutions report higher productivity, improved ...

Contact center agents have tough jobs – talking to people who are confused or frustrated and trying to solve their concerns while also maintaining a position as the public face of the company and also ...

Benevolent by nature, Kartik Jobanputra is a serial entrepreneur and a pro skydiver. He lives life king-size. Founder & MD of smartt-ai.com. Customer service is evolving quickly thanks to the power of ...

STAMFORD, Conn.--(BUSINESS WIRE)--The proliferation of Internet of Things (IoT)-connected devices and artificial intelligence (AI)-enabled virtual personal assistants (VPAs) gives rise to a new way to ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...

A virtual receptionist, also known as an off-site live receptionist, does more than just answer calls. Virtual receptionist services can improve your business’s ability to manage customer relations, ...

Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV ...

FUZHOU, China, Feb. 24, 2023 /PRNewswire/ -- E-Home Household Services Holdings Limited (NASDAQ: EJH) (the "Company" or "eHome"), an integrated home services provider in China, the company has ...