Zoom Communications, whose video conferencing solution became a household name during the Covid era, is now looking set to carve out a niche in the customer experience industry with a virtual agent.

Google is embracing "agentic shopping" wherein users can easily make purchases through the Gemini app and AI Mode.

Project Mariner is getting some updates, too. Project Mariner is getting some updates, too. is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two ...

What if you could build your next app faster, smarter, and with less hassle—without sacrificing creativity? Imagine an AI assistant that not only understands your vision but also takes care of the ...

Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...