There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...

SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, ...

Verizon customers are reportedly receiving higher outage compensation. The compensation can reach up to $200 for legitimate ...

Small and midsize businesses are dealing with more challenges than ever before: inflation, supply chain challenges, and changes in the way customers are purchasing and experiencing products. These ...

The LG Revolution is getting a new remote access app that will let a Verizon rep take control of your phone -- with your consent, of course. Share on Facebook (opens in a new window) Share on X (opens ...