BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

Financial services and other highly-regulated companies have been running vendor risk management (VRM) programs for years to meet regulatory demands. While these types of organizations have large, ...

Managing external partners has become a critical part of doing business today. As companies expand and rely more on outsourcing, the risks tied to outside vendors grow larger. Businesses can face ...

Your vendor partners may be your organization's weakest link. Without a strong third party risk management program in place, how would you know? For some, the idea of starting a comprehensive third ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. ITM VRM 3.6 was developed through extensive work with some of the world's ...

Questionnaires are a vital part of understanding how your vendors manage cybersecurity risk; they'll help you understand the investments your vendors have made for positive risk outcomes across people ...

One of the most intriguing and interesting outsourcing arrangements is the ability to operate multiple delivery center sites while utilizing various vendors. The advantage of such a program is that it ...