Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Salesforce is launching AI tools to up-skill employees and help them transition internally. Salesforce piloted its Career Connect service last year and 28% of users applied for jobs on the platform.

Over the past year, Salesforce CEO Marc Benioff has touted his company’s main AI product, Agentforce, as a money saver for ...

Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Today’s employees are digital consumers who expect to connect at work with the same ease with which they connect at home. Deloitte’s ConnectMe enables a digital workplace by using insights to connect ...

IDrive, a leader in cloud backup and data protection, today announced the launch of IDrive Salesforce Backup, a dedicated solution designed to secure and safeguard data and metadata for organizations ...

Salesforce CEO Marc Benioff has ditched the word "cloud," a significant shift for the tech pioneer. Focus groups revealed customers now prioritize discussing AI agents over cloud technology. This ...

Is Salesforce going to be renamed as Agentforce? Salesforce CEO Marc Benioff has rebranded many products under the Agentforce ...

Clara Shih rejoined Salesforce — after 11 years at a startup — as CEO of its biggest cloud biz. As CEO of its Service Cloud, she's bullish on AI to improve customer service, for end-users and agents.

(Note: After an award-winning career in the media business covering the tech industry, Bob Evans was VP of Strategic Communications at SAP in 2011, and Chief Communications Officer at Oracle from 2012 ...