Earlier this year, HP took a serious amount of flack for some crazy "exploding printer" hoopla that the company swears was never true to begin with. But, there was still an issue with unauthorized ...

The problem was that the printers did not check to verify to source of any firmware updates - the software that controls the actual physical hardware in the computer. So the researchers were able to ...

Jumping in the wayback machine and going back to 2015, we all can remember that HP issued a printer firmware update that locked printers into only using HP ink cartridges. This meant that printers ...

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

In context: The printer ink and toner industries are big --- arguably bigger than even the printer business itself. Nearly every printer manufacturer makes more money from ink and toner refills than ...

It is generally said that printer manufacturers have a business model of selling printers with the price including 'ink' and 'cartridges', and this is often perceived by consumers as 'genuine ink and ...

Printer companies and third-party cartridge manufacturers (and refillers) have a long, fraught relationship. Recently, HP added another problem to the mix. The printer maker introduced a tweak to its ...

HP Inc. should apologize to customers and restore the ability of printers to use third-party ink cartridges, the Electronic Frontier Foundation (EFF) said in a letter to the company’s CEO yesterday.