In 2025, opting for a cloud-first approach is the standard for the business communication industry. For good reason, cloud communication offers unparalleled flexibility, scalability, and integration ...
In Part 1 of this series, we provided a short discussion of how generative AI works and how LLMs are trained. In this article (Part 2), we review the capabilities of the AI assistants offered by Zoom, ...
In Part 1 of this series, we provided an overview of how generative AI works and how LLMs are trained. In Part 2, we delivered an overview of the features in the UCaaS platforms and a deeper dive into ...
For mоre than a decade, unified communications platforms promised a clean solution to a messy problem: bring voice, messaging ...
SAN FRANCISCO, Feb. 21, 2024 /PRNewswire/ -- NextPlane, a leading provider of interoperability and federation services for collaboration solutions, today announced a set of new software offerings – ...
Unified communications-as-a-service (UCaaS) systems combine voice, video and messaging in one platform. However, Forrester’s 2023 data showed that 72% of telecoms decision-makers who adopted UC ...
Meeting Insights expands support to Zoom meetings, in addition to Microsoft Teams, providing a unified meeting intelligence solution across unified communications as a service (UCaaS) platforms. By ...
With the post-pandemic business world defined by hybrid working and the need to support more workers in more places, driving a growing necessity to support more software as a service (SaaS) ...
SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by ...
How to Run a UCaaS Migration Your Customers Won’t Notice Your email has been sent Plan ahead to minimize disruption and keep customers satisfied. A smooth UCaaS migration requires careful coordination ...
New channel initiative helps MSPs sell and bill voice and UCaaS services correctly – inside the PSA and accounting systems they already trust FORT LAUDERDALE, FL ...
NextPlane Brings GenAI and Seamless Interconnection Between Microsoft Teams, UCaaS, and CX Platforms
SAN FRANCISCO, Feb. 21, 2024 /PRNewswire/ -- NextPlane, a leading provider of interoperability and federation services for collaboration solutions, today announced a set of new software offerings – ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results