Troubleshooting a Windows PC can oftentimes be quite a bore—and depending on your specific issue, it can either be pretty ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

A computer that refuses to start is one of the most frustrating technical problems, whether it's a desktop PC or a laptop. This issue can arise from simple power interruptions, loose connections, or ...

Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

We’ve all experienced that magic moment when, after countless frustrating hours of experimentation and racking your brain, the object of our attention starts working. The 3D printer finally produces ...

Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...

For a limited time, the Troubleshooting and Maintaining Your PC All-in-One for Dummies 3rd Edition by Wiley is available for free. This eBook offers easy to understand instructions on how to diagnose ...

If you have a knowledge of all things technological and can solve any computer problem you encounter, you might think about turning these skills into profit. Starting your own computer troubleshooting ...

A new tech support scam has been discovered that shows a fake BSOD, or Blue Screen of Death, on the infected computer and then displays an application that pretends to be a Troubleshooter for Windows.

Need to transfer contents from your Samsung S9 Plus but couldn’t do so because your phone is not recognized by your computer? Keep reading and find out why this happens and how to fix the problem on ...