Forbes contributors publish independent expert analyses and insights. I’m a clear communications expert and Plain Language advocate. I work with people all the time who sound completely different when ...

Developing a strong online reputation for a business or personal brand goes beyond the allure of a blue verification mark or amassing countless likes and comments. Drawing from my own experience, I ...

The tone of voice and personality that brands use to market themselves to consumers has changed a lot in the past decade, with many brands communicating more frequently and in overly familiar ways.

This post originally appeared on the Buffer blog. Among the many ways to stand out on social media—killer content, amazing visuals, specific formatting, and more—one that often gets overlooked is ...

Volume: This is how quietly or loudly you’re speaking. The volume of your voice will change depending on the situation and whatever emotions you may be feeling—and it can affect how other people ...

Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...

The tone of your voice is important. Why? Tone matters. I remember times I felt frazzled or aggravated and then said something with an edge to it that just wasn't necessary or useful. Sometimes it was ...

Have you ever faced a situation where you found your words insufficient to convey the required message? Your words are not the only means to convey your message; effective communication demands much ...