Happy customers are customers who feel taken care of. They trust in your expertise when they have questions about your products and services. This trust is part of the relationship-building process, ...

Barry is President and CEO of Deluxe, a Trusted Payments and Business Technology™ company that helps businesses pay, get paid and grow. NYSE: DLX. Customers are the lifeblood of any business.

Within a crowded marketplace, organizations are turning their sights to drive sales and brand recognition through one key relationship -- the customer. Under the umbrella of customer experience there ...

The best customer experience isn’t defined by speed or efficiency alone but by empathy, understanding and meaningful resolution. As enterprises adopt AI, automation and omnichannel platforms, leaders ...

One of the biggest challenges related to digital business is finding the balance point between automation and the human touch. Various digital tools—business intelligence, machine learning (ML), and ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...