To design a truly effective automation system, integrators must first understand all the processes involved in an operator or technician’s work day. As system integrators, we’re the ones responsible ...

Over 97% of people objectively lose productivity when switching context, even when subjectively believing they are handling it well.

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

Have you ever thought about how and why something was designed? Who was considered a “stakeholder” for the design? And what biases are baked within the process of designing something? These are some ...