A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. SlickText is our top text messaging software for boosting customer engagement. This ...

Chatbots and other kinds of AI agents may feel like a dime a dozen these days. But the truth is that, for both businesses and consumers, some may be infinitely more useful (and perhaps less dystopian) ...

Clerk Chat Inc., a startup building a messaging platform that integrates with major telecommunications carriers, today said it has raised $7 million in seed funding. The San Francisco-based firm plans ...

Business text messaging has continued to affirm its role as a staple in customer engagement. The question we continue to face is: Which strategy is most effective? Historically, short codes served as ...

Granicus, a major provider of communications and engagement tools to government, announced several new tech enhancements at its Digital Engagement Virtual Summit conference this week — including a key ...