SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today announces the “The State of Technical Support in 2024,” a ...

Create a psychologically safe environment where workers feel comfortable asking questions and demonstrating understanding.

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

Over the last two decades, Sub-Saharan African countries experienced significant growth as a result of the rapid transformations and foreign investments which helped boost the demand for greater ...