Okay, this is way less bad than the headline, or even the article makes it sound. Like obviously bad and it's going to catch some people, but it's framed in the headline and all over the text as the ...

Emily Long is a freelance writer based in Salt Lake City. After graduating from Duke University, she spent several years reporting on the federal workforce for Government Executive, a publication of ...

A retired lawyer thought he was calling Microsoft for tech support. But the phone number he found on Google didn’t connect him with Microsoft. Instead, the person who picked up the phone, "Alex," and ...