AI spotlights pain points. AI-powered customer analysis uncovers hidden frustrations and helps brands refine messaging, improve CX and reduce churn. Smarter segmentation wins. AI-driven customer ...

Target Corporation (NYSE:TGT), one of America's leading retail chains with annual revenues exceeding $107 billion, finds itself navigating a complex landscape of challenges and opportunities as it ...

View post: Costco reveals major investment to enhance member experience ...

Target’s retail media network Roundel has introduced a new artificial intelligence-powered feature designed to help advertisers use the retailer’s first-party data and real-time shopping customer ...

In an increasingly complex and globalized business world, precise data and in-depth analysis have become more than just strategic tools. They form the foundation for sustainable decisions that ...

Michael Podolsky, Co-founder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their service. I often emphasize in my writing why customer satisfaction is ...