The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Given the overwhelming evidence (see the many links below), I’m convinced that allowing employees to work from home is the smartest management strategy of all time–even smarter than giving them ...

If you’re leading your team through big changes, this episode is for you. In early 2015, Microsoft’s senior leaders were facing a set of difficult decisions. The firm had been struggling to innovate ...

If you’re a manager, you may need a new strategy to hire and retain top talent. In the last half century, relationships between employers and their employees have evolved away from being rooted in ...