Add Yahoo as a preferred source to see more of our stories on Google. A Spectrum Mobile store. J.D. Power has named Spectrum Mobile as No. 1 in customer service among full-service mobile virtual ...

Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...

GREENVILLE, S.C. (FOX Carolina) - Hundreds of FOX Carolina viewers expressed concern on Facebook over ongoing Spectrum issues since Helene hit. “My stepson works from home. He has been finding places ...

J.D. Power recently declared Verizon, of all the mobile carriers, provided the best and most reliable coverage. But when consumers have a beef with their wireless provider, it’s usually about customer ...