New technology is helping Spectrum prevent problems before they arise. Spectrum is using telemetry to find potential problems with your cable or internet, before a homeowner even notices. This allows ...
An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...
Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...
In a strangely threatening letter, cable giant Spectrum warns a former customer he'll be reported as a deadbeat unless he renews his subscription. (SOPA Images / LightRocket via Getty) Steve Schklair ...
Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...
Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...
Customer loyalty metrics also placed Spectrum TV Stream near the top of the field. In the question measuring likelihood to continue subscribing to a TV provider for cable service, 73% of Spectrum TV ...
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