AUSTIN, TX--(Marketwired - Dec 9, 2014) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds ...

SolarWinds has launched a relatively low-cost IT help desk package. SolarWinds Web Help Desk combines a ticketing system (with automatic email to ticket conversion), performance dashboards, automation ...

AUSTIN, TX--(Marketwired - May 23, 2013) - SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT management software, today announced new improvements to its web-based IT help desk ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the launch of SolarWinds ® Service Desk Enterprise, a new ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and affordable IT management software, today announced the addition of new IT asset management (ITAM) integrations ...

The Solarwinds Web Help Desk software is also on the list of cybercriminals. In mid-October, the US IT security authority CISA warned of active attacks on a critical vulnerability in Web Help Desk, ...

SolarWinds warned customers of attacks targeting Internet-exposed Web Help Desk (WHD) instances and advised removing them from publicly accessible infrastructure (likely to prevent the exploitation of ...

A critical vulnerability in a SolarWinds product is being abused in the wild, and now US government agencies have a deadline to patch it or lose it. The US Cybersecurity and Infrastructure Security ...

IT professionals aren’t often asked their take on tech frustrations, end users, and dream gifts, but this year SolarWinds ...

The US Cybersecurity and Infrastructure Security Agency (CISA) has issued an alert regarding a critical security vulnerability in SolarWinds Web Help Desk (WHD) software that is being actively ...

Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...