The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...

Microsoft is continuing to flesh out its Software+Service portfolio and has yet another, still-unannounced, Microsoft-hosted service that it is developing. The new member of the family? System Center ...

An in-depth review of each System Center component shows the overall product is more like a collection of similar applications than a suite. Management and monitoring of computers and servers, both ...

Anna Baluch is a freelance writer from Cleveland, Ohio. She enjoys writing about a variety of health and personal finance topics. When she's away from her laptop, she can be found working out, trying ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

PICATINNY ARSENAL, N.J. -- A Picatinny Arsenal organization that develops software for numerous weapons systems used by U.S. military personnel worldwide has attained another top quality rating that ...

When the rollout of a new data center infrastructure management (DCIM) tool fails to meet expectations, the product or its provider is often blamed. Yet, the success of an infrastructure management ...

The Ubuntu Software Center organizes apps into 13 Departments: Accessories, Education, Fonts, Games, Graphics, Internet, Office, Science & Engineering, Sound & Video, Themes & Tweaks, Universal Access ...

Microsoft's much-changed System Center 2012 includes a refresh of all the components, led by Virtual Machine Manager — which, among other new features, can now be used to manage platforms besides ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Palantir Technologies Inc. (NASDAQ:PLTR) is one of the most profitable tech stocks to buy. On December 4, Palantir Technologies, Nvidia (NASDAQ:NVDA), and US utility CenterPoint Energy (NYSE:CNP) ...

VA and Oracle Health say the modernization project’s operational pause has allowed them to enhance the new software’s ...