BS&A Software Introduces AI Assistant to its SaaS Platform for Local Governments

BS&A Software, a leading provider of SaaS-based municipal ERP solutions, announces the launch of its new AI Assistant, an ...

How to Escape the Multi-Billion Software Trap

Global software support specialist Origina helps multinational enterprises to break vendor dependency, eliminate forced ...

2025's Top Software Solutions Delivering the Strongest Business Value Ranked by Info-Tech Research Group

ARLINGTON, Va., /PRNewswire/ - The top ten software solutions delivering the strongest business value in 2025 have been identified based on verified end-user feedback from Info-Tech Research Group's ...
CNET

Is open-source software support better than closed-source software support?

Open source doesn't automatically translate into better paid support for customers. But it does offer a lot more options and aligns customers with vendors more tightly. Matt Asay is a veteran ...
Android Authority

Smartwatches can easily last seven years; I want software support to match

It’s now commonplace for Google and Samsung flagship phones to come with seven years of software support. This is great news for consumers and our many readers who only upgrade their devices every ...
GovCon Wire

SSA Issues RFI for IT Support Services Contract Recompete

The Social Security Administration is seeking market feedback on the upcoming Information Technology Support Services Contract, or ITSSC, recompete.
InfoWorld

Support Subscription vs. Software Subscription

On my previous post about the scalability of the "support subscription" business model, Joel Jackson said: "I’m confused Savio...what don’t you understand about a software subscription annuity model?