Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

Software stocks have sold off on fears AI could eat into so-called software as a service, or SaaS, business models.

Billionaire entrepreneur Mark Cuban is sounding the alarm on the traditional tech industry, claiming that the era of rigid ...

New AI agents challenge SaaS giants, automating knowledge work and unsettling investor confidence across industries.

Industry-First AI Technology Transforms Equipment Service Operations, Reducing Diagnostic Time by up to 85% Becoming ...

AI software continues to increase in capability. We saw the virality of what is now referenced as OpenClaw in contextualizing ...

The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

Business is booming for these tech companies.

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. May 07, 2025, 01:44pm EDT A sign for "Self Service Check-in ...

An analysis of Software as a Service (SaaS) patenting in the US Patent and Trademark Office, including the challenges in patenting SaaS, strategic considerations, and guidance on drafting claims and ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...